Hello!

Let's get started and try to reset your Jacksonville University account password.
The first step is to give me your Student, Faculty, Staff, Alumni ID and your Last Name.

The web application will request personal information in order to compare it to what is in the University’s system.
By using this web application you are agreeing to provide your personal information as a method to identify who you are.
If you choose not to use this web application, please call the IT Help Desk at 904-256-7200.